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Karry privacy policy

Effective Date: June 9, 2024

Introduction

Welcome to Karry. We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and share information from or about you when you use our services through our website, mobile application, or other online services.

Information collection

  1. Personal Information: We collect personal information that you provide to us. This includes your mobile phone number, name, and address when you register for our delivery service or participate in our promotional offers.
  2. Device Information: We may collect information about the devices you use to access our services, such as hardware models, device IDs, operating system versions, and mobile network information.
  3. Usage Information: Information about how you use our services, such as the types of content you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.

Use of information

We use the information we collect to:

  • Provide, maintain, and improve our services, including to facilitate deliveries, authenticate users, and process transactions.
  • Communicate with you about products, services, offers, promotions, and provide customer service.
  • Personalize and improve your experience with targeted advertisements and services relevant to your interests, based on the information we have.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Karry and others.

Sharing of information

We may share information about you as follows:

  • With vendors and service providers: For data processing and storage, providing IT and related services, providing information about the products, and handling payment transactions.
  • For legal reasons: To comply with laws or to respond to lawful requests and legal processes.
  • In business transfers: As part of any merger or acquisition, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With your consent: We may share information with third parties when we have your explicit consent to do so.
  • Marketing Restrictions: We do not share your personal information with third parties for their marketing purposes without your explicit consent.

Protection of information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include the use of encryption and firewalls to protect information stored on our systems.

Your Choices

  • Account Information: You may update, correct, or delete information about you at any time by logging into your online account.
  • Promotional Communications: You may opt out of receiving promotional messages from Karry by following the instructions in those messages.
  • Cookies and Tracking: You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being sent by us.

Changes to this privacy policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).

Contact us

If you have any questions about this Privacy Policy, please contact us.